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Integrations: email, SMS, payments, and screening providers

Stonerow doesn't lock you into one processor or one email vendor. Pick providers in Settings → Integrations; nothing sends or charges until you connect your own credentials.

Available providers

Email: SMTP2GO, Mandrill, SendGrid, Mailgun, Postmark, Amazon SES, Resend. SMS: Twilio, Vonage, Plivo, Telnyx, MessageBird, VoIP.ms. Payments: Stripe, PayPal, Square, Authorize.Net, Braintree, Dwolla (ACH). Screening: configurable providers with a manual-review default.

Safe by default

Every integration ships in a no-send, no-charge state. Selecting a vendor stores configuration only; live sending or charging starts only after credentials are saved by a master admin.

Tier notes

Per-tenant email messaging is available broadly; SMS messaging, broadcast announcements, and email campaigns are Pro features, as are white-label branding and the custom sending domain.

Why bring-your-own-provider

Most property software resells you its own payment processing and email at a markup, which quietly makes the switching cost enormous. Stonerow takes the opposite position: you hold the relationship with the provider, you see their real rates, and you can leave without renegotiating your rent collection. The tradeoff is honest — you do the initial connection once, and in exchange nothing sits between you and your own money.

Configuring a provider safely

Integrations live in Settings and are managed by a master admin. Selecting a vendor stores configuration only; no message sends and no card is charged until credentials are saved. That two-step design exists so an exploratory click can never surprise a tenant with an email or a charge. Until you connect anything, the platform runs on safe log-only drivers, which is also what makes the whole system testable before a single real tenant is affected.

What each category actually does

Email carries receipts, invoices, and tenant messages. SMS (Pro) carries messages and broadcast announcements — useful for snow-emergency parking or a water shutoff. Payments processes what tenants send; whichever processor you choose, the money movement still posts to the same append-only ledger, so the record does not change shape with the vendor. Screening (Standard) runs applicant checks, defaulting to manual review so no report is ever pulled without a deliberate decision.

Need a hand beyond the knowledge base? Human email support is included on Standard and Pro plans. Core is our community edition — this knowledge base is its support channel.

Related: Team, roles, and permissions · Reports, dashboards, and exports · Plans, billing, and how support works