Plans

Core

The community edition — free forever, unlimited units, knowledge-base support. You drive it by hand; the guardrails are built in. No term, ever.

$0

free forever

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Includes (manual, with guardrails)

  • Unlimited properties, units, tenants & leases
  • Append-only, court-ready ledger
  • Invoicing & receipts; post rent charges by hand
  • Manual late-fee assessment, clamped to CT/RI/MA caps
  • Deposit-cap enforcement & on-demand interest calculation
  • Statute-cited compliance notices (PDF)
  • Work orders & inspections (created by hand)
  • Listings, QR codes, applications & showings
  • Tenant portal with maintenance requests
  • Reports with CSV export + dashboard KPIs
  • Six preset roles & audit log
  • Free standard onboarding & guided import
  • Knowledge-base (community) support

Pro

For growing portfolios, managers, and multi-entity owners.

$180/mo

$2,160 billed yearly on a 12-month plan · Concierge Onboarding included · Flexible no-commitment $240/mo

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Everything in Standard, plus

  • SMS messaging to tenants
  • Email campaigns & broadcast announcements
  • White-label branding (your name, color, logo)
  • Custom sending domain
  • Multi-account management
  • Full audit export
  • API access
  • Screening fraud scan & income verification
  • Application analytics
  • Human email support
  • Concierge Onboarding available ($400 — free if paid yearly)

How billing works

A 12-month plan. Four ways to pay it.

The plan is annual, the payment schedule is your choice, and paying more upfront costs less. Don’t want a term? The Flexible option is month-to-month, cancel anytime.

How you payStandardProNotes
Yearly — best rate$1,620/yr ($135/mo)$2,160/yr ($180/mo)Concierge Onboarding included free
Quarterly$420/qtr ($140/mo)$570/qtr ($190/mo)~5% over yearly
Monthly$150/mo$200/mo~10% over yearly
Flexible — no commitment$180/mo$240/moMonth-to-month, cancel anytime

The early-exit rule, in plain English: cancel a 12-month plan before it ends and the remaining balance of the term is due. We put it here, not in fine print, because a commitment should be a discount you choose, not a trap you discover. If that trade isn’t for you, Flexible is always on the menu. Core is free and has no term at all.

Onboarding

Free to start. White-glove if you want it.

Standard onboarding — free on every plan

Guided data import for properties, units, tenants, and leases, plus the knowledge base. Human email support rides with Standard and Pro. No mandatory setup fees, no per-bank-account fees — switching in should never cost money.

Concierge Onboarding — optional, 30 days, done for you

A dedicated onboarding contact runs your whole migration: we move your data, configure the features you asked for, scope and enable your state’s compliance pack, train your team, and parallel-run to go-live. $300 on Standard · $400 on Pro — flat up to 500 units, custom above — and included free when you pay yearly.

Week 1 — Import

Kickoff with your onboarding contact; properties, units, tenants, leases, and balances come over.

Weeks 2–3 — Configure & train

Your state’s compliance pack, requested features, roles, and templates set up; your team trained on the real data.

Week 4 — Go live

Parallel-run, adoption check, and cut-over. Thirty days, start to finish — published, not promised.

Side by side

Compare plans

FeatureCore
$0
Standard
from $135/mo
Pro
from $180/mo
The portfolio
Properties, units, tenants & leasesUnlimitedUnlimitedUnlimited
Renewals, rent increases, roommates & guarantors
Lease templates & clause library (PDF)
Money & ledger
Append-only court-ready ledger + statements
Invoicing, receipts & manual charge posting
Late fees clamped to state caps (manual assessment)
Utility / RUBS bill splitting & expense tracking
Automation — the software does it for you
Recurring rent posts itself on schedule
Scheduled late-fee assessment (caps still enforced)
Automated deposit-interest accrual
Lease-expiry & insurance reminders send automatically
Preventive maintenance plans (work orders on schedule)
Advanced accounting
Owner portal
Compliance — never paywalled
CT/RI/MA deposit-cap enforcement
Deposit-interest accrual (CT index / MA 5%)
Statute-cited notices (PDF)
Audit log
Maintenance
Work orders, vendors & costs
Inspections (move-in / move-out / periodic) with photos
Leasing
Public listings, QR codes, applications & showings
Tenant screening workflow
Co-applicants, custom questions & applicant messaging
Income verification & fraud scan
Application analytics
Tenants & communication
Tenant portal (balances, ledger, maintenance)
E-signatures (unlimited)
SMS messaging & broadcast announcements
Email campaigns
White-label branding + custom sending domain
Team & platform
Six preset roles (RBAC)
Team management & custom roles
Reports + CSV export
Full audit export
Multi-account management
API access
Onboarding & support
Standard onboarding & guided importFreeFreeFree
Knowledge base
Human email support
Concierge Onboarding (30-day, done-for-you)$300 (free paid-yearly)$400 (free paid-yearly)

The fine print, minus the tricks

Our pricing principles

No unit minimums

Priced fairly from unit one. The six-unit owner is our customer, not our rounding error.

Compliance is never paywalled

Deposit rules, the ledger, notices, and the audit log are free on every plan — a design rule, not a promotion.

No nickel-and-diming

No mandatory setup fees, no per-bank-account fees, no per-document e-signature charges, no surprise modules you didn’t enable.

Commitment is a discount, not a trap

The 12-month plan prices lower because it’s predictable for both of us. The early-exit rule is printed on this page, and a month-to-month Flexible option always exists.

A soft landing, never a lockout

Drop to Core and you lose conveniences, not your records. Your ledger, leases, and compliance tools stay accessible.

No rent-fixing algorithms

We never pool your data with other landlords’ or generate cross-portfolio rent recommendations. Ever.

Billing questions

Pricing FAQ

How does billing work?

Paid plans run on a 12-month plan, and you choose how to pay it: yearly ($135/mo equivalent on Standard, $180/mo on Pro), quarterly ($140 and $190), or monthly ($150 and $200). A Flexible month-to-month option with no commitment is always available at $180/mo (Standard) or $240/mo (Pro). Core is free forever with no term at all.

What happens if I cancel a 12-month plan early?

The remaining balance of the term is due. It's printed on this page, not buried in fine print, because commitment should be a discount you choose, not a trap you discover. Don't want a term? Choose Flexible and cancel anytime.

Is the free plan actually usable?

Yes. Core includes unlimited properties, units, tenants, and leases, the court-ready ledger, invoicing, recurring charges, state-capped late fees, the full CT/RI/MA compliance toolset, maintenance work orders, applications and listings, the tenant portal, and reports with CSV export. A complete landlord toolkit, not a crippled demo.

Does Stonerow charge an onboarding or setup fee?

Standard onboarding is free on every plan — guided import plus the knowledge base. Concierge Onboarding, the optional 30-day done-for-you program, is $300 on Standard and $400 on Pro, flat up to 500 units — and included free when you pay yearly. Never any mandatory setup, per-bank-account, or per-signature fees.

What support is included with each plan?

Core is the community edition: the knowledge base is its support channel — no email or response-time support on the free plan. Standard and Pro include human email support alongside the knowledge base, and Concierge Onboarding customers get a dedicated onboarding contact for their 30-day program.

How does the 30-day trial work?

Every new organization starts with 30 days of full Pro access — no credit card required. When the trial ends, pick a plan or continue on the free Core plan. Your records, ledger, and compliance features are never locked away.

What happens to compliance features if I downgrade?

Nothing. Deposit-cap enforcement, deposit-interest accrual, statutory late-fee limits, compliance notices, the append-only ledger, and the audit log are free on every plan. A downgrade removes only paid-tier conveniences like SMS or white-label branding.

Start free. Commit when it earns it.

Create your organization, get 30 days of Pro, and see whether Stonerow deserves the plan. If Core covers you — run on it free, forever.