How to generate a security-deposit itemization statement

When a tenancy ends, the deposit paperwork is a legal clock — CT's later-of-21/15-day window, RI's 20 days, MA's 30. The itemization statement is a two-minute job when the records already live in the system.

Steps

1. Under Communications, open Compliance.
2. Choose the security-deposit itemization statement and pick the lease.
3. Itemize any deductions against the deposit and the accrued interest the system has tracked (Connecticut's annual index, Massachusetts' 5% — Rhode Island requires none).
4. Generate the PDF: it prints with the statutory citation on the page and a clear not-legal-advice disclaimer, ready to send with the refund.

Why this document matters

Mishandled deposits carry statutory multipliers — up to twice the amount wrongfully withheld in Connecticut and Rhode Island, and treble damages in Massachusetts. A dated, itemized, statute-cited statement backed by an append-only ledger is exactly the paper trail that keeps a small dispute small.

Return-window rules are general information, not legal advice. Full state guides: CT · RI · MA.

What to have ready first

The statement is fast because the evidence is already in the system, but gather four things before you generate it: the completed move-out inspection with its photographs, receipts or invoices for anything you are deducting, the tenant's forwarding address, and the deposit-interest figure Stonerow has been accruing. Deductions supported by a dated inspection and a contractor invoice survive scrutiny; deductions supported by a memory do not.

Common questions

Does it calculate the interest for me?

Yes, using the property state's rule — Connecticut's annually published index, Massachusetts' 5%, and correctly nothing for Rhode Island, which has no general interest mandate. Paying interest a state does not require is its own small annual loss.

Can I deduct for ordinary wear and tear?

No. Normal wear is the landlord's cost in all three states. Deductions are for damage beyond ordinary wear, plus unpaid rent and lawful charges. The move-in and move-out photo sets are what separate the two.

What if the deductions exceed the deposit?

Itemize the full amount anyway. The excess remains on the lease ledger as owed, and the statement documents how you arrived at it — which is what you will need if you pursue it.

Does sending the statement close the ledger?

No. The ledger is append-only and the statement is a document generated from it. If something changes afterwards, the correction posts as a visible reversing entry and both versions remain on the record.